Goods are sold in accordance with the Distance Selling Regulations 2000(www.dti.gov.uk/ccp/topics1/guide/distsell.htm)
How to Purchase
You can purchase Dynotile online - or telephone our helpful sales team on 01676 523386.
For online orders, simply select the product group shown within the Product Range section on the top left of this page to see descriptions and prices of items available within that group. Select the products that you require together with the quantity and add them to your basket. This method can also be used to purchase all 3 tile types, edges and accessories from ranges.
All price displayed against products in the Dynotile shop include VAT at 20%. When you proceed through to the checkout the actual VAT amount will be shown separately together with the net value (excluding VAT) of your order.
spend over £250+VAT = 5% discount
spend over £500+VAT = 10% discount
spend over £1000+VAT = 15% discount
spend over £2300+VAT = 20% discount
When you have finished adding products to your basket and are ready to complete your purchase you should proceed to the checkout. If you have never purchased from Dynotile before, you will be asked to fill in a short registration form before proceeding. Once your registration is complete, simply return to the checkout where you will be able to view your registered details. At this point you will be given the option to choose an alternative delivery address and add any special delivery instructions for your Dynotile order (e.g. leave with next-door neighbour if no one home etc.)
Delivery is available to Mainland UK, Offshore UK Islands, Northern Ireland and the Republic of Ireland. Online delivery charges are based on the total weight of the order and the delivery location (determined by UK postcode). The delivery options available to you online will be shown at the checkout after completing registration. Should your postcode or location not allow an online delivery option to be chosen (currently excluded postal codes are AB, DD, IV, KA, KW, PA & PH plus the Republic of Ireland), you will be prompted to contact us for information on the delivery options available to you.
Providing stock is available, delivery will normally be made within 2-5 working days (a little longer for North of Scotland, Offshore Islands and Ireland). Delivery of Dynotile products (excluding those smaller items which are dispatched by Royal Mail) will be made by parcel carrier and it is essential that somebody is available at the delivery address to sign for materials. Deliveries are normally made Mon-Fri between the hours of 8.00am and 5.30pm. For Saturday deliveries or for any other special delivery arrangement please contact us by telephone on 01676 523386.
Failure to accept materials at the time of delivery could resort in materials being returned to the nearest carrier sorting depot for which you may have to make your own arrangements for collection/further onward delivery.
Damages on Delivery
In the unlikely event that materials are delivered damaged, this must be indicated on the carriers delivery note and goods should be signed for as being 'damaged'. Failure to sign for materials as 'damaged' would indicate that materials were delivered/accepted in a satisfactory condition and no further claims for damages could be entertained.
If products are out of stock
In exceptional circumstances we may not be able to complete your order from stock. Should this be the case we will contact you as soon as possible to advise of an approximate delivery time. Please note that your credit card will not be debited until your order is picked and ready for despatch.
Your right to cancel
Provided that the goods are returned in original packaging, undamaged and suitable for resale a full refund will be made within 30 days.
For full Terms & Conditions of Sale please follow the link.
Trade Associations Forum of Private Business No. 316983